FAQs

What is Reenaa’s Fashion known for?

Reenaa's is renowned for its exclusive collection of lehengas, suits, jewellery, and sarees. Our range includes a diverse selection from Ghatchola to Bandhej, showcasing a rich variety of styles. You can choose from Pure Chiffon, Pure Silk, and Pure Kanjeevaram Sarees, with options ranging from Bandhej in the North to Kanjeevaram in the South.

We offer customization services, including fall and pico services, as well as tailored stitching for suits and lehengas. Explore our jewellery selection, which includes South Temple jewellery and Kundan, Tanjore, Polki, Meena and Thewa jewellery from Rajasthan, along with lakh and seep bangles, among others.

Additionally, we offer dress materials like Bandhani and Lehariya, all at incredibly reasonable prices. We take pride in delivering to your doorstep with a smile and using world-class packaging. Experience Reenaa's Fashion, where style meets affordability, and every order is a fashion journey.

How do I place an order?

1st Option: Simply add the articles you wish to purchase to your cart, proceed to checkout, enter your shipping information, make your payment and then sit back and relax. Your package will be shipped to your doorstep.

2nd Option: If you've spotted any of our articles on Reenaa's various social media handles including Facebook Live or WhatsApp groups, simply send us a screenshot of the article via WhatsApp at 9672560011.

What payment methods do you accept?

We accept all major payment methods, including Paytm, Gpay, PhonePe, debit cards, credit cards, Net banking and Cash-on-Delivery (COD).

Do you offer international shipping?

Absolutely! We're delighted to offer international shipping at very reasonable prices, along with world-class packaging, making our products accessible to customers worldwide.

Can I track my order?

Yes, you can track the status of your shipment on this page, https://reenaas.shiprocket.co/ by entering either your order ID or AWB number.

What is your return/exchange policy?

To know about the return and exchange policy, click here

Are your sizes true to standard measurements?

Yes, our sizes are true to standard measurements, ensuring you get the perfect fit.

How can I contact your customer support?

You can reach our 24/7 customer support through WhatsApp at +91 9606633000. Alternatively, you can contact us via email at info@reenaas.com.

How often do you release new collections?

We release new collections on weekly basis.

Do you offer gift wrapping or personalized messages?

Certainly, we are delighted to offer gift wrapping for your most cherished items along with a personalized message from you for your loved ones.

Can I make changes to my order after it's placed?

Yes, you can make changes to your order before it is shipped. Please note that changes to the shipping address can only be made before the package is shipped out.

Are there any ongoing sales or promotions?

Yes, we have a Month-End Sale at the end of every calendar month.

Can I pre-order items that are out of stock?

Yes, we offer pre-orders for out-of-stock items, ensuring you get your favourites as soon as they're available again.

What's your process for collaborations or custom orders?

You can reach out to us on abhijit@reenaas.com and we will be more than happy to collaborate with you in accordance with our policies and procedures.

Do you have a physical store I can visit?

Currently, we don't have a physical store, but we're actively planning to open one soon! Stay tuned for updates.

Is COD available?

Yes, we do offer Cash-on-Delivery (COD) as a payment option for your convenience but with extra charges.

Where else can I see your product?

You can stay updated by following our various social media profiles, including Facebook and Instagram. You can also join our WhatsApp broadcast community for regular updates. To join our WhatsApp group, please message us at 9672560011 with your name and city. We would be delighted to include you in our exclusive community of saree lovers.